麦合威先生于2014年担任喜达屋集团在大中华区首家复合式度假酒店神州半岛喜来登度假酒店及神州半岛福朋喜来登酒店总经理。自麦合威先生加入以来,酒店在他的带领下屡获殊荣。
He was appointed as the General Manager of Sheraton Shenzhou Peninsula Resort and Four Points by Sheraton Shenzhou Peninsula since 2014, which is the first Starwood’s complex resort in Greater China. He has successfully led this complex resort to be one of the top performance hotels in Wanning City.
拥有多于30年酒店管理的资历,对职业的追求以及对待事业的热情,使他在酒店行业得到了长远的发展。同时,他也是一位深谙喜达屋酒店与度假酒店国际集团管理运营之道的资深领导者。自2003年加入喜达屋酒店与度假酒店国际集团,由此开启了与喜达屋大家庭的不解之缘,在长达12余年的时间内,他先后就职于喜达屋酒店与度假酒店国际集团分布在不同国家的不同品牌酒店,足迹分布于曼谷皇家兰花喜来登酒店、曼谷艾美酒店、西贡艾美酒店等。
With more than 30 years’ experience in the field of hospitality, he has held numerous senior management positions in prominent international hotels. 2003 is the year which he has started his Starwood journey and after that, he has an amazing career development with Starwood, Royal Orchid Sheraton Hotel & Towers;Le Meridien Bangkok; Le Meridien Saigon and etc. 12 years worked in different brands of Starwood all around the world, and those hotels which he worked before are the unforgettable colors of his memory.
Q1:您会推荐哪间最不容错过的特色餐厅?
Which restaurant you would specially recommend in your hotels?
I will strongly recommend Li Minority Restaurant which is promoting Hainan cultures by combining Li Minority cultures and local ingredients to sell with the conception of “Stay Local, Think Local, and Eat local”
Li Minority Restaurant is not just a place for you to enjoy nice food, but a place to experience the local cultures.
我会鼎力推荐展示海南文化的黎族餐厅,它将传统黎族文化与当地食材完美融合,打造出“体验当地,了解当地,食在当地”的饮食理念。
在黎族餐厅,宾客既能品尝地道的黎族佳肴,又能感受当地的民俗风情与历史文化。
Q2:您认为如何真正做好酒店的管理者呢?
How do you think to become a management expert in hotels?
As I always say “knowledge is power” which means as a management expert in hotels you must have extensive hotel experiences so that you are able to show the team how things can be done and give them proper guidance.
Then learn to give when you don’t have to, care for others, grow continuously, live authentically, empower others, manage hardship, and serve with humility just as the core value of Sheraton brand is saying “Inspiration, Empowerment, and Action”. You need to lead the team with passion and action, set an example for the team to follow by showing how it is done, give the support they need, empower them to take initiatives and make the decision at the imperative moment that will have the team work together to deliver best experience for our guests.
我常说“知识就是力量”,也就是说优秀的酒店管理者不乏丰富的酒店管理经验,在向团队展示果断决策力的同时给予正确引导。
学习无偿给予,真诚关心他人,不断的成长,真实的生活,授权于他人,勇于直面困难,本着谦逊的态度服务于人,以上管理理念也充分印证了喜来登品牌的核心价值观“启发、授权、行动”。领导团队需要激情与执行力,以身作则胜过亲力亲为,给予团队最大的支持,授权员工主动行动并做出决策;只有团队协作,才能为宾客提供最佳的体验。
Q3:您来自不同的国家,有着不同文化的背景,对于企业文化有着怎样的理解呢?
You are coming from a foreign country with a different culture background, how do you think the enterprise culture?
Before I travel out of Germany, all what I know about culture is the European culture, knowing little about the Asia, Until I started my career in hotels in Asia and learn different cultures that open my mind and learn to view things with more distinctive perspectives. I got fascinated from Asia the friendly people and its great cuisine. Someone who loves diversity must love Asia. Sheraton, our worldwide brand understands very well how to provide service to guests to enjoy the trip together with us globally with a feeling still to be at home, meet friends with different cultures and enjoy different food, internally it provides our associates chances to work with each other with different cultures so that they are more open-minded and creative to deliver high-end service to our guests all over the world just as the motto of Sheraton says “Travel should open up my life, not interrupt it”
离开德国之前,仅限于了解欧洲文化,对亚洲文化知之甚少;开启亚洲酒店职业之旅的同时,也开拓了文化视野,学会用独特视角观察事物。我欣赏亚洲人民的友善,喜欢亚洲的美食。崇尚多元文化的人,一定爱亚洲。如何带给宾客家外之家的体验,遇见不同文化背景的朋友,品尝不同的美食,喜来登作为国际品牌深谐此道。内部来讲,给予了员工更多机会接触不同文化背景的同时,拓宽视野更具创造力,从而为宾客提供更完善的服务,正如喜来登的座右铭“旅行应该开拓我的生活视野,而不是干扰我的生活”。
Q4:您对贵酒店的未来期许?
What’s your expectation for the hotel?
What I expect for my hotel is that it becomes well known to tourists in Hainan Island, because Sheraton & Four Points Shenzhou has the most beautiful beach, charming sunset and largest swimming pool, and it has the top class golf course which was designed by the top world golfer, these all make my hotel one of incomparable destinations for wedding, golf and specially families, we are in the middle of Hainan island where is more beautiful, there you could enjoy the best blue sky, purest beach and the most beautiful sea compared to Sanya and Haikou.
Though so far most of people from mainland and foreign countries will only travel to Sanya and Haikou because they only know about Sanya and Haikou, however, if you have ever been here, I believe you will love here and come back again, and you could see the most honest and valuable comments online about my hotel done by guests who stayed with us.
希望酒店被越来越多的旅游者熟知。神州半岛喜来登度假酒店及福朋酒店拥有绵延的金色沙滩、曼妙的夕阳美景、被金色沙滩所环绕的硕大泳池、以及国际著名的高尔夫球大师倾力打造的滨海高尔夫球场,这座综合性度假酒店提供一站式品牌服务,将在海南为您打造一个适合于礼堂或沙滩婚礼,蜜月旅行,高尔夫度假,举家出游的热带度假天堂。位于海南岛中部,有别于海口与三亚的景致,为造访海南的游客提供了一个远离尘嚣的度假新选择。
基于海口及三亚的知名度,目前国内外游客多会倾选择往这两个目的地。然而,如果您曾经来此与我们分享您的美妙假期,相信您一定会爱上这里,并再度造访。您可以在网上看到许多宾客诚实的分享非常有参考价值的入住体验。
神州半岛喜来登度假酒店
坐拥4公里黄金沙滩,欢迎您来此与我们分享美好假期。建筑风格受江南园林启发,面向一望无际的南中国海,共有308 间宽敞宜人的客房与套房,每一间均可饱览开阔的无边海景、高尔夫球场或园景,令人心旷神怡。酒店6个餐厅与酒吧为您提供从轻松惬意到私密尊享的不同美食需求。坐落在热带花园之间,我们为您提供多处室内、室外的理想会议场所。24小时开放的喜来登健身中心,拥有美国专业健身团队所开发的健身计划、饮食和生活应用提示,是全方位健康生活的补给站。
About Sheraton Shenzhou Peninsula Resort
Nestled on a 4 kilometer golden sandy beach, our resort welcomes guests to share a memorable vacation with us. Facing to the South China Sea, it features expansive garden architecture, 308 capacious and comfortable guest rooms and suites, most with its own beautiful ocean side view, golf view or their own private garden. With access to 6 restaurants and bars at Sheraton Shenzhou Peninsula Resort, ranging from casual to fine-dining, there are plenty of cuisines to explore. The beauty of our tropical surroundings inspires our indoor and outdoor function space. For the fitness enthusiast, the 24-hour Sheraton Fitness programmed has been specially created to meet the guest’s needs for a simple yet effective solution to health and fitness while travelling.
神州半岛福朋喜来登酒店
位于风光隽美的神州半岛第一湾——乐涛湾,终年亚热带海洋气候舒爽宜人。酒店依山傍海,与由国际著名的高尔夫球大师汤姆韦斯科夫精心设计The Dunes高尔夫球会及提供一站式水上运动的科科莫沙滩俱乐部紧紧相依,这里全年均是您独享悠闲或与家人畅游戏水的绝佳之选。儿童们亦可在我们的儿童俱乐部中找到各种趣味十足的娱乐活动。黎苗文化概念餐厅—神州波隆,带您体验当地,了解当地,品尝当地。作为喜达屋中国区首家福朋度假酒店,以满足宾客舒适度为服务宗旨,现代简洁风格的建筑面向蜿蜒在热带园林中的礁湖泳池和碧海金沙,令人心情飞扬。
About Four Points by Sheraton Shenzhou Peninsula
Located on the first beautiful cove - Festival Beach of Hainan’s Shenzhou Peninsula, our resort features a comfortable subtropical climate year round. The hotel sits by the mountains and borders on the coastline, only steps away from the PGA Level golf course – The Dunes, designed by internationally-renowned Tom Weiskopf. Nearby, Kokomo Beach Club, a one-stop premium water sport .They provides our guests a comfortable heaven resort with never ending recreation and sports activities. Plus fully equipped Kids Club ensures that children also have their fair share of good fun at the beach resorts. Shenzhou Bolong, a destination to discover more about Li Minority culture instead just a dining venue. As the first Four Points by Sheraton resort in Greater China, Four Points by Sheraton Shenzhou Peninsula combines tropical gardens and integrates funky and contemporary styles to the architecture.
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