The Ritz-Carlton, Xi'an has announced the official appointment of Mr. Hansen Zhang as General Manager with effect from 13th January 2026. Hansen will oversee all aspects of the hotel’s operations and strategic development, leading the team to further strengthen its iconic status in the luxury tourism market.
西安丽思卡尔顿酒店于2026年1月13日正式任命张喆（Hansen Zhang）先生担任西安丽思卡尔顿酒店的总经理。张喆先生将全面负责酒店的运营管理与战略发展，带领团队进一步巩固酒店在高端旅游市场的标杆地位。
With over 22 years of management experience within The Ritz-Carlton, Hansen is a highly respected leader in the hospitality industry. Prior to joining The Ritz-Carlton, Xi’an, he held significant management positions at The Portman Ritz-Carlton, Shanghai and The Ritz-Carlton Shanghai, Pudong, where he accumulated extensive expertise in operations, guest service, and team development.
张喆先生拥有超过22年丽思卡尔顿酒店管理经验，是一位深受认可的酒店行业领导者。在加入西安丽思卡尔顿酒店之前，他曾于上海波特曼丽思卡尔顿酒店及上海浦东丽思卡尔顿酒店担任重要管理职务，积累了深厚的运营管理、客户服务与团队建设经验。
Throughout his distinguished career, Hansen has demonstrated exceptional comprehensive management capabilities. He excels in budget and profit management, is adept at delivering high-quality guest service and resolving complex complaints, and places strong emphasis on maintaining excellent relationships with government and relevant authorities. Well-versed in industry policies and regulations, he provides steadfast support for the hotel’s sustained and stable operation. Hansen consistently prioritizes elevating the guest experience, actively driving culinary innovation and service enhancement to maintain the hotel’s leading competitive position in the market. Furthermore, he places great importance on talent development and team building, while diligently optimizing the hotel’s financial performance to meet the strategic objectives of ownership and the group.
在多年的职业生涯中，张喆先生展现了卓越的酒店综合管理能力。他擅长预算与利润管理，精通高品质客户服务与复杂投诉处理，并注重维护与政府及相关机构的良好关系，熟悉行业政策法规，为酒店持续稳定运营提供有力支持。张喆先生始终将提升宾客体验置于首位，积极推动餐饮创新与服务升级，助力酒店在市场中保持领先竞争力。同时，他高度重视人才培养与团队建设，致力于优化酒店财务表现，满足业主与集团的战略目标。
In recognition of his outstanding leadership and performance, Hansen has received multiple awards from The Ritz-Carlton Hotel Company and Marriott International. He is also an active participant in industry exchange platforms, contributing to the elevation of the brand’s influence and the collective advancement of the hospitality sector.
On his appointment to The Ritz-Carlton, Xi’an, Hansen expressed, “Xi’an is an ancient capital carrying millennia of civilization, where profound historical heritage converges with dynamic modern vitality. It is a great honor for me to lead the exceptional team at The Ritz-Carlton, Xi’an. Moving forward, I will guide our Ladies and Gentlemen in upholding the brand’s credo and service commitment, crafting immersive cultural sojourns for our global guests. We will strive to make every stay a cherished memory and truly transform The Ritz-Carlton, Xi’an into a home away from home for our guests.”
凭借出色的领导力与业绩贡献，张喆先生曾多次获得丽思卡尔顿集团嘉奖，并活跃于行业交流平台，积极推动品牌影响力的提升与酒店行业的共同进步。
对于此次加入西安丽思卡尔顿酒店，张喆先生表示：“西安是一座承载千年文明的古都，汇聚了深厚的历史底蕴与蓬勃的现代活力，我非常荣幸能在此带领西安丽思卡尔顿酒店的杰出团队。未来我将带领绅士淑女们秉承丽思卡尔顿的品牌信条与服务承诺，为来自全球的宾客精心打造沉浸式的文化旅居体验，让每一次停留都成为一段值得珍藏的回忆，让西安丽思卡尔顿酒店真正成为宾客的家外之家。”
